StrawBarbie.com.au

7 DAYS A WEEK | Order by midnight For The Next Day Delivery | Delivering within 50 km from Sydney, Rozelle, 2039 | Free Delivery Over $199 | Free Pick Up Available

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Flower Bouquets

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    DELIVERY & PICK UP INFORMATION
    Our standard delivery hours for residential addresses are from 9 am to 6 pm and from 9 am to 5 pm for business addresses.
    Text Updates for Delivery:
    We know you're excited to track your order. While we can't give you an exact delivery time, you'll receive a text message with an estimated arrival time (ETA) when your order is out for delivery.
    Can I Arrange a Specific Delivery Time?
    Absolutely, you can request a specific delivery time. While we cannot provide exact arrival times, we offer options to help you receive your order within a particular timeframe: This service incurs an additional $10 surcharge for morning deliveries. Evening deliveries also come with an additional $10 surcharge. To arrange a guaranteed time delivery, please feel free to contact us at 0423051336 (via Text Message!) or reach out via email at [email protected]. Next Day Delivery Cutoff: To secure next day delivery, please take note of the cut-off time, which is midnight (12 am). If you require SAME DAY delivery or have specific inquiries, please don't hesitate to contact us at [email protected]. While we typically require a minimum of one day's notice for next-day deliveries, we are always ready to make every effort to accommodate same-day orders upon request.
    Recipient Absent During Delivery:
    To ensure a seamless delivery experience, we recommend selecting a delivery address where someone will be available, whether it's a residential or business location. If there is no one available to accept the delivery, we will use our best judgment to securely leave the order in a safe spot. Additionally, we'll make attempts to contact you or the recipient based on any provided instructions. In rare cases, if all other efforts fail and the order needs to be returned or redirected, it may incur a re-delivery or re-direction fee. Please keep in mind that chocolate-dipped fruits and fresh fruit arrangements are at their best when enjoyed within a day. Smooth Delivery Assistance: To ensure a smooth and secure delivery, we kindly request that you provide us with precise delivery information. This should include details on the recipient's availability, working hours, and any specific safe location where we can leave the order in case no one is available. The more information you share, the more streamlined the delivery process will be, reducing the likelihood of re-delivery fees. Incorrect Address Provided:Please be aware that it is the responsibility of the customer to supply a complete and accurate delivery address, which includes any building/business names, unit/apartment/tower numbers, hospital wards, level/floor if applicable. StrawBarbie cannot assume responsibility for any misdeliveries resulting from incorrect or incomplete address details. To avoid such issues, we strongly recommend double-checking your information before finalizing your order.
    Unavailable Delivery Suburbs:
    If your delivery suburb is not covered by our standard services, we encourage you to get in touch with us at [email protected]. We can arrange a private courier service, which may incur an additional fee.
    Delivery method:
    Our delivery method relies on third-party courier services that utilize temperature-controlled vehicles, ensuring the safe and efficient hand delivery of your order to the recipient's door or business. We are dedicated to prioritizing your satisfaction and are here to assist with any special requests or delivery needs. Feel free to contact us, and we will promptly respond to ensure your gifting experience is nothing short of exceptional.